Join Flip as a Software Engineer
Flip is on the lookout for a passionate Software Engineer to join their innovative team in the bustling New York City Metropolitan Area. This full-time, in-office position is perfect for engineers looking to make a real impact in the world of customer service technology.
Job Details
- Title: Software Engineer
- Company: Flip
- Location: New York, NY, USA
- Type: Full-time
- Experience: Early mid-level to a few years away from senior level
Salary: Competitive with industry standards
Company Overview
Flip is revolutionizing the customer service industry by replacing outdated phone robots with cutting-edge voice AI technology. Trusted by over 200 renowned brands globally, their technology handles millions of interactions weekly, significantly improving customer experiences. As a well-funded, 30-person startup, Flip’s mission is driven by an ambitious, diverse team spread across offices in NYC, LA, and the UK.
Responsibilities
- Build and improve backend systems for voice-based customer service products.
- Develop user experiences and features for the Flip assistant.
- Analyze customer data to influence product direction.
- Collaborate closely with senior engineers and receive mentorship within the team.
Required Skills
- Proficient in backend development, particularly in Python.
- Passion for product-focused engineering.
- Strong customer-focused mindset.
- Effective communication skills and readiness to embrace change.
Bonuses
- Previous experience in a startup environment.
- Exposure to voice product development.
- Ability to work onsite in Flip’s NYC office.
Benefits
- Comprehensive healthcare coverage.
- Unlimited vacation with scheduled company-wide breaks.
- Opportunities for growth and career advancement in a dynamic startup.
How to Apply
Click on the “Apply Now” button below to be redirected to the Flip application page. Fill out all required details and submit your application to be considered for this exciting opportunity.
Frequently Asked Questions (FAQs)
- What is the job title? The position is for a Software Engineer at Flip.
- Who is hiring? Flip, a frontrunner in voice AI customer service technology.
- Where is the job located? This role is based in New York, NY, USA.
- Is it a full-time or part-time role? This is a full-time position.
- What experience is required? Candidates should have early mid-level experience, with strong skills in backend engineering and Python. Experience in startups or voice product development is a plus but not mandatory.
